Privacy Policy

1. Introduction

SKA Machinery ("we," "our," or "the company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, company name
• Usage information: How you access and use our website, IP address, browser type, time of access
• Device information: Device type, operating system, unique device identifiers
• Location information: Approximate geographical location (based on IP address)
• Communication information: Any content you provide to us through email, phone, or form submissions

3. How We Collect Information

We collect your information through the following methods:

• When you voluntarily provide information (e.g., filling out contact forms, subscribing to newsletters)
• Automatically collected technical information (through cookies and similar technologies)
• Website usage data collected through third-party services (such as Google Analytics)

4. Purpose of Information Use

We use the collected information for the following purposes:

• To provide, operate, and maintain our website and services
• To respond to your inquiries, requests, and provide customer support
• To send information you request (such as product catalogs, quotations)
• To improve our products, services, and user experience
• To conduct market research and analysis
• To send marketing communications (with your consent)
• To comply with legal requirements and protect our legitimate interests

5. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, unless we have obtained your prior consent, or in the following circumstances:

• To service providers who provide services to us (such as website hosting, data analysis, payment processing)
• To comply with legal requirements, court orders, or legal proceedings
• To protect our rights, property, or safety, or the rights, property, or safety of our users or the public
• To share with our subsidiaries, affiliates, or business partners (limited to what is necessary to provide the services you request)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information, including:

• Essential cookies: Ensure the basic functionality of the website
• Performance cookies: Collect information about how the website is used
• Functional cookies: Remember your choices and preferences
• Marketing cookies: Used to deliver advertisements and content relevant to you

You can manage or delete cookies through your browser settings, but this may affect certain functions of the website.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encryption technology
• Access control and authentication systems
• Regular security audits and vulnerability scanning
• Employee privacy training and confidentiality agreements

Please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to achieve the purpose for which the information was collected, or as required by law, regulation, or our business requirements. The retention period depends on the type of information, the purpose of collection, and any applicable legal requirements.

9. Your Rights

Depending on applicable data protection laws, you may have the following rights:

• Access right: To know whether we hold personal information about you
• Rectification right: To request correction of inaccurate or incomplete personal information
• Erasure right: To request deletion of your personal information
• Restriction of processing right: To restrict our processing of your personal information
• Data portability right: To obtain your personal information and provide it in a structured, commonly used, and machine-readable format
• Objection right: To object to our processing of your personal information

To exercise these rights, please contact us using the contact information provided at the end of this policy.

10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and know that your child has provided us with personal information, please contact us so that we can delete such information from our systems.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. When we transfer your personal information, we take appropriate measures to ensure your personal information receives a level of protection equivalent to that described in this policy.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page and may notify you by other means, such as sending an email or posting a notice on our website. We recommend that you review this Privacy Policy regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following methods:

We will make every effort to respond to your request in a reasonable time.